Privacy Policy of Solvyn-IT

1. Solvyn-IT processes personal data of visitors and customers of https://solvyn-it.be when they use our services or provide such data to us themselves.

2. Depending on your use of https://solvyn-it.be, this may include, for example, your first and last name, email address and telephone number, address details, the information you enter in a contact or order form, and technical data such as your IP address and browsing behaviour.

3. We limit ourselves to the data that is actually necessary for the purposes described below (data minimisation).

1. Solvyn-IT processes your personal data to handle your enquiry or order, perform an agreement, provide the requested information, and improve our website and services.

2. Each processing activity is based on a valid legal basis under the GDPR: the performance of a contract, a legal obligation, your consent, or our legitimate interest following a careful assessment.

3. If we process data based on your consent, you may withdraw that consent at any time.

1. Solvyn-IT does not sell your data and only shares it when necessary to perform our agreement with you or to comply with a legal obligation.

2. With parties that process data on our behalf (such as our hosting partner, email provider and payment service provider), we enter into a data processing agreement, so that they guarantee the same level of security and confidentiality.

3. Solvyn-IT remains responsible for these processing activities.

4. Solvyn-IT uses Calendly to schedule appointments. When you make an appointment through our website, Calendly processes certain personal data on behalf of Solvyn-IT, such as your name, email address, telephone number and the information you provide when booking an appointment. Calendly acts as a processor for Solvyn-IT in this regard. More information about the processing of personal data by Calendly can be found in Calendly's Privacy Policy.

5. Solvyn-IT uses Nicepage for the contact forms on our website. When you complete a contact form, the information you provide, such as your name, email address, telephone number and the content of your message, is processed in order to receive and respond to your enquiry. Form submissions may also be stored as Leads in Solvyn-IT's Nicepage account. More information about the processing of personal data by Nicepage can be found in the Nicepage Privacy Policy.

6. Our website and email services are hosted by mijn.host. Personal data that you provide, for example via a contact form and that is sent to contact@solvyn-it.be, may be processed and stored through the systems of mijn.host. To the extent that mijn.host processes personal data on behalf of Solvyn-IT, mijn.host acts as a processor. More information about the processing of personal data by mijn.host can be found in the Privacy Policy of mijn.host.

1. https://solvyn-it.be uses functional and analytical cookies. Functional cookies are necessary for the website to function and are placed without consent.

2. For tracking and marketing cookies, we ask for your prior consent, in accordance with the Belgian framework for electronic communications (the ePrivacy rules and the Code of Economic Law) and the cookie recommendations of the Data Protection Authority.

3. You can always manage or delete cookies through your browser settings or via our cookie preferences.

1. Solvyn-IT does not retain your personal data for longer than necessary for the purposes for which we collect it.

2. For data subject to the statutory accounting retention obligation, we comply with the legal retention period of seven years.

3. Data that you provided on the basis of consent is retained until you withdraw that consent or for as long as necessary for the purpose.

1. Solvyn-IT takes the protection of your data seriously and implements appropriate technical and organisational measures against misuse, loss, unauthorised access and unwanted disclosure.

2. Our website uses a secure connection (TLS/SSL) and access to data is restricted to authorised persons.

3. If you suspect that your data is not properly secured or notice signs of misuse, please contact us at contact@solvyn-it.be.

1. You have the right to access your personal data and to have it corrected or deleted. You may also object to processing, request restriction of processing, and have your data transferred (data portability).

2. A request for access, correction, deletion or transfer should be sent to contact@solvyn-it.be. Solvyn-IT will respond as soon as possible and no later than one month after receipt.

3. To ensure that the request comes from you, we may ask you for additional identification.

1. The data controller is Solvyn-ITGaspard Lammertyn, with company number BE 1038.801.506. If you have any questions about this privacy policy, you can contact us at contact@solvyn-it.be.

2. Solvyn-IT points out that you may lodge a complaint with the Belgian supervisory authority, the Data Protection Authority (DPA), Drukpersstraat 35, 1000 Brussels. This can be done via gegevensbeschermingsautoriteit.be.

3. More background information can be found via link.