FAQ

Which regions does Solvyn-IT cover?​

My primary focus is on Ghent and the province of East Flanders. However, if you have a project or assignment outside this region, please feel free to contact me so we can explore the possibilities. Remote work is available for clients in all regions.

Can Solvyn-IT solve problems online?

That works!! With the help of TeamViewer, I analyse your problems. Without moving, I solve your problems from a distance.

​Which costs can I expect?

The current rate is €25 per hour.

Additional transportation costs may also apply. We can discuss and agree on the exact costs during the meeting.



​Type ​Price per hour
​On Location ​€ 25 per hour​ (excl. transportcosts)​
​Online ​€ 25 per uur
How much do I pay for IT-Support

The current rate is €25 per hour.

Additional transportation costs may also apply. We can discuss and agree on the exact costs during the meeting.



​Type ​Price per hour
​On Location ​€ 25 per hour​ (excl. transportcosts)​
​Online ​€ 25 per uur
​How much do I pay for System management?

The current rate is €25 per hour.

Additional transportation costs may also apply. We can discuss and agree on the exact costs during the meeting.



​Type ​Price per hour
​On Location ​€ 25 per hour​ (excl. transportcosts)​
​Online ​€ 25 per uur
​​How much do I pay for Programming?

The current rate is €25 per hour.

Additional transportation costs may also apply. We can discuss and agree on the exact costs during the meeting.



​Type ​Prijs per uur
​Ter plaatse ​€ 25 per uur (excl.vervoerskosten)​
​Online ​€ 25 per uur
How fast can I get help?

After booking an appointment, you will immediately receive a confirmation email containing all the details of your appointment, as well as a link to the online meeting.

You can schedule an appointment at least one day in advance.

Once the meeting has ended, Solvyn-IT will get to work to resolve your issue or perform your tasks.

How do the appointments work?

To book an appointment, click here! On that page, everything is explained in detail.

​Is the initial appointment free of charge / without obligation?

Appointments are always free of charge. At Solvyn-IT, you only pay for the service I provide. Nothing extra is charged.

Does Solvyn-IT work for ​individuals or companies?

Solvyn-IT provides it's services to both individuals and companies. As long as you have a problem to be solved or task to be performed, Solvyn-IT is ready for you.

Can companies hire Solvyn-IT for long-term IT-Support?

Solvyn-IT is certainly open to providing long-term support. Depending on your needs and my availability, Solvyn-IT would be happy to visit regularly to provide ongoing management and support for your systems.

Which operating systems does Solvyn-IT use?

Gaspard, the current and only employee works daily with Windows 11. Besides that, he also has some experience working in macOS and Linux Ubuntu.

​Can Solvyn-IT continue working on existing software that was developed by someone else?

That should no problem. With the right documentation, explanation and demonstration of the software, Solvyn-IT is always ready to start working.

What happens after I've booked an appointment?

You'll receive a confirmation email with all the details of the meeting.

Can I change or cancel the appointment?

Yes, you can change or cancel the appointment. Be sure to let me know when you change the meeting.

Book an appointment!!